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Question: Discuss About The Implications Process Innovation Performance? Answer: Introduction The Knowledge Management is a process which helps to use knowledge effectively in a corporate industry. The Knowledge Management Strategy is an effective way to help workforce share knowledge among them in an Organization (Beyk and Halas 2014). The Organization taken in this report is Universal Consultancy Company. The report shows that Knowledge Management Strategy is proposed by KnoMan Consulting Company. This report focuses on implementation of Knowledge Management Strategy in Universal Consultancy Company. The implementation is showed through analyzing organizational culture, such as Communities of Practice or Organizational Learning, of Universal Consultancy Company. The report also focuses on implementation roadmap of Knowledge Management Strategy. This roadmap is used to understand how the project will be rolled out across the Organization. The purpose of this report is to how the proposed Knowledge Management Strategy will be implemented and rolled out across the Organization . The outline of the report is Knowledge Management Strategy, implementation of Knowledge Management Strategy, Organizational culture and implementation roadmap of Knowledge Management Strategy. Discussion The KnoMan Consulting Company proposes Knowledge Management Strategy in Universal Consultancy Company to implement and roll out across the Organization. The below paragraphs discuss the Knowledge Management Strategy described with previous researches, organization culture and implementation roadmap. Knowledge Management Strategy The Knowledge Management Strategy in this report is described through previous study on implementation of Knowledge Management Strategy in an Organization. They are described below in the following paragraphs. The case study of Knowledge Management Strategy in Malaysian Halal Pharmaceutical Companies shows implementation of Knowledge Management Strategy for sustainable performance of the Organization (Hassan and Daud 2017). The case study shows that they needed Knowledge Management Strategy for sustainable competitive advantage and effective business performance. The Knowledge Management Strategy in this case study shows that it is required for Organization sustainability and performance. Another study on implementation of Knowledge Management Strategy in a Mexican small-medium enterprises trading Company shows improvement in Organizations performance (Perez-Soltero et al. 2015). The study shows that Knowledge Management Strategy helps in identifying, preserving and using knowledge to solve problems in less time in Mexican small-medium enterprises. The study shows the effect of Knowledge Management Strategy before and after its implementation in Mexican small-medium enterprises. The proposed Knowledge Management Strategy is useful in helping the Organization to be more objective towards the decision making (Dalkir and Beaulieu 2017). The Knowledge Management Strategy also helps to increase productivity and efficiency. The other benefits are that it prevents system failures in the Organization. The proposed Knowledge Management System for Universal Consultancy is Content Management System (Altun, Gulbahar and Madran 2015). The proposed Knowledge Management Strategies to be implemented in Universal Consultancy Company are given as follows. The Knowledge Management Strategies are Organizational Structures, Organizational Culture, Knowledge Retention, Core Competencies, External Knowledge Network and Knowledge Management Systems. The first strategy is Organizational Structures which deals with the way the physical and non-physical divisions and barriers impact the operation of Knowledge Management. The second strategy is Organizational Culture which ideals with the way an Organization deals with the values, beliefs and attitude among the workforce. The third strategy is Knowledge Retention which deals with the identification of knowledge resources that are vulnerable to risk and should be retained in the Organization. The fourth strategy is Core Competencies which deals with competitive advantages and helps to sustain in the competitive environment. The fifth strategy is External Knowledge Network which deals with identification, evaluation and establishment with external networks such as customers, suppliers and competitors (Trantopoulos et al. 2017). Implementation of Knowledge Management Strategy The implementation of Knowledge Strategy is described in this section with in terms of previous sections that describes Knowledge Management Strategy (Cheng 2014). The implementation of Knowledge Management Strategy is demonstrated in the following paragraph. The implementation of Knowledge Management Strategy has four phases. They are Knowledge Management Strategy diagnosis, Design of Knowledge Management Strategy, Realization of Knowledge Management Strategy and Rollout of Knowledge Management Strategy (Liebowitz and Frank 2016). The first phase is Knowledge Management Strategy diagnosis which helps to analyze and evaluate the specific needs and requirements of the system of the Organization. This phase is concerned with the needs of an Organization for implementing Knowledge Management System. This phase includes four dimensions of Knowledge Management Strategy that are documentation, communication, generation and utilization. These dimensions are used to realize the problems that exist in the Organization. This phase is necessary to gather all the information, include managers and employees, and to formulate desired goals and objectives. The information is necessary for defining of task force to be distributed to further implementatio n phases. The second phase is design of Knowledge Management Strategy which helps to design the previous planned goals and objectives. This phase take into account the three aspects of an Organization. They are individual aspects, organizational aspects and technical aspects. The individual aspects include employees participations and their qualifications. The individual aspect helps to gather their perspective to develop the design of Knowledge Management Strategy in the Organization (Geisler and Wickramasinghe 2015). The organizational aspect is related to acceptance of facilities by the management. The project importance is communicated to the employees after the final acceptance through the management. The technical aspects are associated with the technical tools such as software and hardware to support Knowledge Management Strategy. The technology should be selected to suit the needs of employees and should be user-friendly. The third phase is realization of Knowledge Managemen t Strategy which helps in realizing the design of Knowledge Management Strategy. This phase considers the individual, organizational and technical aspects from previous design phase to realize the Knowledge Management Strategy. The technical system is used for implementing Knowledge Management Strategy which helps to promote acceptance of participating employees. The other factor that is usability test is carried out in this phase to analyze different constraints such as learning ability, efficiency, memorability, errors and satisfaction. The usability test is conducted through questionnaire round to analyze and evaluate the suitability of Knowledge Management Strategy. The questionnaire round includes several factors such as system feedback, learning factors and other factors. The result of this phase is then delivered to the next phase where pilot phase is done and finally rollout across the Organization is done. The fifth phase is rollout of Knowledge Management Strategy across t he Organization (Donate and de Pablo 2015). The rollout of Knowledge Management Strategy helps to implement the strategy in the Organization that follows a well-elaborated interaction strategy. The interaction that is followed is taken into account before, in-between and after the rollout process across the Organization (Siadat et al. 2015). The rollout is evaluated against the input factors provided to analyze the goals and objectives are met or not. Finally, the implementation is done with summative evaluation of Knowledge Management Strategy to be continuous and suitable for Organizations business process and users. Organizational Culture (Communities of Practice or Organizational Learning) The organizational culture such as Communities of Practice or Organizational Learning is an important aspect to consider while implementation of Knowledge Management Strategy (Pattinson and Preece 2014). The community of practices will be helpful for Universal Consultancy Company to evaluate the present culture and problems of the Company. The Community of Practice for Universal Consultancy described here is to identify the areas which will help to analyze and evaluate the implementation of Knowledge Management Strategy. The below design may have advantages and disadvantages according to the need of Organization because suggestions are based on the overall description of Organization Culture. Therefore, it is recommended to analyze and evaluate the necessary points required by the Organization. The Community of Practices is designed here through suggestions to develop aspects of Organizational Culture for implementation of Knowledge Management Strategy in Universal Consultancy (Wagner III and Hollenbeck 2014). The first one is design for evolution for Universal Consultancy. The design for evolution should be designed so that evolution of issues fit between Organizational practices and information system. The second one is open a dialogue between inside and outside perspectives. This part shows that managers and technical system should coordinate to work together in an effective way for better decision making. The third one is encouraging and accepting various levels of participation. This part shows that employees should be encouraged for effective participation as they are totally dependent on Decision Support system for making decisions (Power, Sharda and Burstein 2015). The employees should be encouraged to deliver efficiency and effective productivity and they do not gi ve too much emphasis to the system. The fourth one is focus on values in Universal Consultancy. This part shows that Universal Consultancy should reduce the information overload condition generated due to decision support system. The other focus should be on delivery of quality measures through effective participation of managers and employees. The fifth one is coordination among the workforce of Universal Consultancy (Li et al. 2014). This part shows that Universal Consultancy should understand the dynamics and functions of information technology based system for betterment of the Organization. This is because difficulty in understanding of the system will be a major concern for the Organization. The sixth one is identification and planning design for system failures (Frost 2014). This part shows that Universal Consultancy should adopt measures such as risk management systems to prevent system design failures in future. The Community of Practices also contributes to sustain competitive advantage for Universal Consultancy (Kalafatis et al. 2015). Universal Consultancy Company does not include competitive advantage in its concern list. However Organizational culture such as Community of Practices will help the Company to have strong competitive advantage. The sustainability of competitive advantages of Universal Consultancy Company is achieved only when Organizational culture is established. Implementation Roadmap of Knowledge Management Strategy CALLING TO ACTION RESULT Business purchase Value Proposition KM System Direction KM STRATEGY DEVELOPMENT RESULT KM Strategy development KM framework development DESIGNING AND IMPLEMENTING KM STRATEGY CAPABILITIES RESULT Plans and Project details Budget details Implementation of KM Strategy EVOLUTION AND SUSTAINABILITY RESULT Valued and Embedded KM Program Figure 1: Implementation Roadmap of Knowledge Management Strategy (Source: Created by author) The above figure shows the roadmap for Knowledge Management Strategy Implementation which helps to guide the steps for implementing in an Organization (Villar, Alegre and Pla-Barber 2014). This implementation roadmap should be considered by Universal Consultancy for effective implementation of Knowledge Management Strategy. The implementation roadmap includes consideration of inside and outside people such as internal stakeholders and external stakeholders. The next consideration is processes such as establishment of practices and governance for efficient management of knowledge. The next consideration is technology that should be chosen for configuration and utilization to enable Knowledge Management Strategy. The other consideration is structure which directs the transformation of infrastructure to facilitate the cross-discipline awareness and technology experts. The final consideration is organizational culture to establish and cultivate knowledge sharing among the employees and m anagers. Therefore, the above figure shows complete details of how the project will be rolled out across the Universal Consultancy Company. Recommendation The implementation of Knowledge Management Strategy is discussed in this report in terms of Organization cultures suggestions for Universal Consultancy Company. Therefore, the recommendations for effective implementation of Knowledge Management Strategy and its use for future prospective are discussed below. Implementation of Risk Management System- The implementation of Risk Management System along with the implementation of Knowledge Management System provides prevention from future risks and hazards. Consideration of goals and objectives- The goals and objectives of Universal Consultancy Company should be formulated and considered to be suitable with Knowledge Management Strategy. Maintenance and updating of Technology- The information technology system for Knowledge Management Strategy should be maintained and upgraded on a regular basis for effective business function. Human-oriented factors- The human resources must be considered as the base for Knowledge Management Strategy implications are human resources which include employees and managers. Knowledge Retention of employees- The installation of knowledge bases for retention of loyal employees impact Knowledge Management Strategy. Creation of Knowledge among employees- The knowledge is created among employees through Knowledge Management Strategy to achieve the orientation of Universal Consultancy Company goals and objectives. Conclusion The, above discussions conclude that implementation of Knowledge Management Strategy in Universal Consultancy is achieved. The Knowledge Strategy is discussed for Universal Consultancy that will be implemented. The implementation of Knowledge Management Strategy is described in details with focus on issues of Universal Consultancy Company. The suggestions to develop Organizational Culture, Community of practices or Organizational Learning, to implement Knowledge Management Strategy are discussed in details. The Community of Practices shows that it will help in evaluation of problems exist in Universal Consultancy Company. 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